For Owners

Many of our clients opt for professional management services for various reasons. Here are some key factors that lead many individuals to choose professional management over self-management:

  1. Restful Nights: With professional management, you can rest easy knowing that we take care of maintenance and emergency repairs, ensuring you have peace of mind.
  2. Efficient Rent Collection: Our team handles rent collection diligently and serves proper notices in case of payment issues, saving you from the hassle of dealing with late payments.
  3. Compliance and Legal Expertise: We are well-versed in federal, state, and local laws pertaining to property management, keeping you and your investment on the right side of the law.
  4. Local Market Knowledge: Through our extensive network and access to discounted advertising resources, we have a strong grasp of the local market. This allows us to effectively market your vacant property to potential residents, ensuring a swift occupancy.
  5. Increased Profitability: Considering the higher rent we can often command, the advertising discounts we secure, and the competitive rates we obtain for repairs, you’ll often find yourself making more money than if you managed the property yourself.

By choosing our professional management services, you not only save time and effort but also maximize the financial returns on your investment property.

Our adherence to the Fair Housing Act is unwavering. This means that we cannot discriminate against any individual belonging to a protected class as defined by the act. While you have the right to disallow pets and smoking in your home, it is important to note that service animals cannot be denied. Should you require further clarification or have specific inquiries about the Fair Housing Act, please don’t hesitate to get in touch with us. We are here to address any concerns you may have.

At RHB Properties, we aim to lease your property within 30-60 days of listing it on the market. While some homes may secure tenants even faster, others might take a little longer to find the right qualified tenant. As soon as your property is ready for rent, we kickstart the marketing process to attract potential tenants promptly.

For optimal results, we recommend having your home listed before the start of the month. This timing aligns well with tenants who often plan their moves by the end of the month. If your property is appropriately priced, well-maintained, and available for occupancy by the 1st, you’ll have a higher chance of securing tenants without experiencing any rental gaps.

To ensure your property is correctly priced from the outset, we offer our guidance and expertise. By pricing it accurately from the beginning, we avoid the need for price reductions later on, allowing you to receive a full month’s rent rather than a prorated amount after the fact.

When you entrust your property to us, we will keep you informed about the current market conditions, providing everyone involved with a better understanding of the expected market time. With our proactive approach and market knowledge, we strive to maximize the efficiency of the leasing process and minimize any potential rental income loss.

No. Our expertise lies specifically in the management of both residential and commercial properties. Our diverse portfolio comprises a wide range of properties, including single-family homes, duplexes, triplexes, and 4-plexes, as well as multi-family properties. In addition to our residential property management services, we also excel in managing commercial office properties.

Rest assured that we prioritize the security of your security deposit by placing it in our trust fund account. As your dedicated property managers, we work according to the parameters you set, which go beyond the requirements defined by State and Federal law.

Upon move-out, we conduct a comprehensive inspection of the property, meticulously documenting its condition. In the event that a security deposit claim is necessary due to damages beyond normal wear, we handle the process efficiently. Any expenses incurred for repairs or outstanding balances owed by the tenant are deducted from the security deposit. We make it a priority to return the remaining balance to the tenant promptly, typically within 30-45 days after the lease termination.

With our dedicated approach and transparent practices, you can trust us to manage the security deposit process with the utmost care and professionalism, ensuring both you and your tenants are treated fairly and in accordance with the agreed-upon terms.

Absolutely! Numerous property owners possess the required time and skills to handle the daily operations of their rental properties, yet they often encounter challenges in attracting and screening suitable tenants. Our services come to the rescue by proficiently evaluating and marketing your property, thoroughly screening potential tenants, executing the lease agreement, documenting the move-in process, and collecting the first month’s rent. After efficiently completing these tasks, we’ll hand the property back to you for seamless day-to-day management. Reach out to our property managers for comprehensive information on our fee structure.

We are committed to offering you a detailed monthly report encompassing all the vital information related to your rental property. This comprehensive report will cover the rent and other income received, along with a breakdown of maintenance, repair, and any other incurred expenses. You can expect to receive this report on a monthly basis. To align with modern conveniences, many owners opt for electronic fund transfers directly into their accounts, which means you won’t receive a paper statement. Instead, we’ll promptly email the statement to you.

Should you ever have any inquiries or concerns regarding your statement, please feel free to reach out to us without any hesitation. Our team is here to address any questions you may have.

For your convenience, direct deposits are typically processed into your account between the 15th and 20th of each month. In case your rent payment has not been collected, we promptly notify you by the 6th of the month.

We often receive inquiries from some owners wondering about the delay in receiving their payments. Allow us to address this concern: Rent payments from tenants are due on the 1st of each month, and most tenants make their payments on the 3rd or 5th of the month. Subsequently, it takes approximately 5-7 banking business days for the bank to clear the deposited funds. Unfortunately, we cannot disburse funds until they are successfully cleared by the bank.

Additionally, our accounting department handles invoices for all our properties on a monthly basis. This involves a meticulous process of payment, scanning, and system uploading, followed by the disbursement of payments to the respective owners and the preparation of owner statements. As you can imagine, this meticulous procedure takes several days to ensure accuracy and transparency. Rest assured, we work diligently to streamline the process as much as possible to provide you with a smooth experience.

Absolutely! Indeed, we are well-versed in all Housing Authority programs and regulations. Our expertise extends to assisting you in finding suitable tenants who possess Section 8 vouchers. Rest assured, we are fully equipped to navigate the requirements and procedures associated with such programs, ensuring a smooth and successful tenancy experience for all parties involved. Feel free to entrust us with this aspect of your rental property management, and we’ll take care of everything for you.

Certainly! Indeed, as part of our comprehensive property management services, we will handle the communication with your current tenant to inform them about the upcoming change in management. Rest assured, we will ensure that they receive all the necessary information and guidance regarding rent payments, reporting maintenance issues, and any necessary repairs. Our team will be readily available to assist them throughout the transition process.

It’s important to note that, as a property management company, we do not directly engage in signing new lease agreements with tenants. Lease agreements are exclusively between the property owners and their respective tenants. However, we are here to offer support and guidance throughout the leasing process, ensuring that it aligns with legal requirements and your specific preferences. With our expertise, we aim to foster positive landlord-tenant relationships and maintain a smooth, hassle-free experience for all parties involved.

You, as the owner, can determine this, however in most cases the Tenants become responsible for the payment of their utilitiesThe responsibility for utilities can be determined by you as the property owner. However, it is customary in most cases for tenants to take on the responsibility of paying their utilities. These utilities typically include water, electricity, gas, and other related services.

To ensure convenience and flexibility for our tenants, we offer multiple payment options. They can conveniently deliver cashier checks or money orders directly to our office or drop them off in our secure office drop box.

For those seeking online payment solutions, tenants can easily pay their rent through our website using our secure payment portal. This portal offers various options, including one-time withdrawals from their bank accounts, setting up recurring withdrawals from either their checking or savings accounts, or using their credit card for payments.

The responsibility for eviction costs lies with the owner. In the event that eviction becomes necessary and upon receiving your approval, we will initiate the eviction process. As this falls under our management duties, you will not incur any charges from RHB Property Management for this service.

The approximate eviction costs typically range from $500 to $1,000, and this fee is directly paid to the eviction attorney. To ensure the most effective and swift handling of eviction cases, we collaborate with attorneys who specialize in real estate and property management law. Any eviction cases that arise will be promptly referred to these legal experts, guaranteeing a smooth and expedient resolution.

Rest assured, our priority is to safeguard your interests and manage any potential challenges professionally and efficiently. By working with experienced legal professionals, we aim to minimize disruptions and address eviction matters with the utmost care and expertise.

Absolutely not. To maintain privacy and a streamlined communication process, tenants are not granted access to the personal contact information of the property owner. We kindly request that you refrain from contacting the tenants directly, and instead, direct any communications through RHB Property Management.

By centralizing communications through our management agency, we can ensure that all interactions are handled professionally, efficiently, and in compliance with legal and privacy requirements. This approach helps maintain clear boundaries and fosters a positive relationship between the property owner, tenants, and our management team. If any concerns or inquiries arise, please feel free to reach out to us, and we will be more than happy to address them promptly and effectively on your behalf.

As a standard practice, all potential tenants are accompanied to the property exclusively by our dedicated Property Manager. This ensures a professional and secure process throughout the property viewing phase.

Yes! We are pleased to offer you the flexibility of selecting our “à la carte services,” where you have the freedom to choose specific services tailored to your needs. With this approach, you will only be charged for the services you decide to utilize. We have three distinct levels of services available, each designed to cater to your unique requirements:

Tenant Procurement Only: This service involves our dedicated efforts to find and procure suitable tenants for your property. We handle the entire tenant search process to ensure you find reliable occupants for your rental.

Tenant Background/Credit Check: For added peace of mind, we conduct thorough background and credit checks on prospective tenants. This screening process helps to identify reliable and trustworthy individuals for your property.

Tenant Lease and Addenda Preparation: Our team can expertly prepare the tenant lease agreement and any necessary addenda, ensuring that all legal and essential terms are well-documented.

To learn more about the specifics and benefits of each program, please do not hesitate to get in touch with us. Our team is readily available to provide you with detailed information and assist you in choosing the services that best align with your property management needs. Your satisfaction is our top priority, and we are committed to offering you the most suitable solutions for your rental property.

For Tenants

As a highly professional and knowledgeable property management company, our top priority is delivering exceptional resident services, setting new standards for quality and satisfaction.

To ensure that your rental unit is in excellent condition, we exclusively work with professional and reliable vendors, including painters, handymen, plumbers, carpet cleaners, and more. Our team carefully inspects all the work performed to guarantee that your unit is move-in ready, meeting the highest standards of quality.

We understand that emergencies can arise at any time, which is why we remain available 24/7 to promptly handle any maintenance repairs that require immediate attention.

For proper documentation, we provide detailed Move-in and Move-out Inventory forms, meticulously recording the condition of your rental property before and after your tenancy.

The security of your deposits is of utmost importance to us. Rest assured, all deposits retained by us are securely held in an FDIC insured bank, ensuring the protection of your funds.

Upon lease signing, you will have a meeting with your property manager to go over every aspect of the lease agreement, ensuring complete clarity and understanding of all responsibilities under the lease.

Our property managers are licensed real estate professionals, fully compliant with state requirements, and dedicated to offering you the best service.

We take great pride in our commitment to communication. We promptly return all calls and inquiries and maintain centrally located offices for your convenience.

We strive to provide you with an unmatched rental experience, addressing every detail with utmost professionalism and courtesy. Your satisfaction is paramount, and we are dedicated to surpassing your expectations throughout your tenancy with us.

Introducing the exclusive RHB Property Management Advantage! This all-inclusive package is designed specifically for our valued residents, ensuring an unparalleled living experience at just $29/month (or a one-time payment of $299 for a 12-month lease term). Embrace the ultimate convenience and benefits that come with this fantastic offering:

HVAC Air Filter Delivery: For eligible properties, we take care of your HVAC air filter replacements, ensuring a healthy and comfortable living environment.

Credit Building Support: Boost your credit score with ease by making timely rent payments. Our program is designed to help you achieve your financial goals.

$1M Identity Protection: Your security is our top priority. Rest easy knowing that we’ve got you covered with robust identity protection.

Utility Concierge Service: Moving in has never been smoother! We handle all your utility connections, taking the hassle out of settling into your new home.

Resident Rewards Program: Enjoy our best-in-class rewards program, packed with exciting perks and exclusive benefits. You deserve the best, and we deliver it!

And that’s not all! Our package includes many more surprises to enhance your living experience. Become a RHB resident and gain access to these outstanding features and services, designed to elevate your stay with us. Join now and unlock the true potential of hassle-free living!

Our goal is to secure tenants for your property within 30-60 days of listing it on the market. While some properties may find tenants even faster, others may require a little more time to find the perfect, qualified match. Rest assured, as soon as your property is ready for rent, we initiate the marketing process to attract potential tenants promptly.

For optimal results, we recommend listing your home before the start of the month. This timing aligns perfectly with tenants who typically plan their moves by the end of the month. By ensuring your property is appropriately priced, well-maintained, and available for occupancy by the 1st, you increase your chances of securing tenants seamlessly, without any rental gaps.

To support you in setting the right price from the outset, we offer our guidance and expertise. Accurate pricing from the beginning helps avoid the need for price reductions later on, ensuring you receive a full month’s rent rather than a prorated amount after the fact.

At RHB Properties, we keep you informed about current market conditions, providing everyone involved with a clear understanding of the expected market time. With our proactive approach and in-depth market knowledge, we strive to maximize the efficiency of the leasing process and minimize potential rental income loss.

Choose RHB Property Management, and let us handle the leasing process with dedication and expertise, ensuring your property finds the right tenants in the shortest time possible. Experience the peace of mind that comes with our exceptional property leasing services.

For any maintenance concerns, kindly submit a “Maintenance Request” to us. Please note that we cannot reimburse for any repair work conducted without our prior written approval. Your satisfaction is essential to us, and our team is here to promptly address and approve any necessary repairs to ensure your property remains in excellent condition. So, don’t hesitate to reach out to us through the designated channels, and we’ll take care of your maintenance needs professionally and efficiently.

At RHB Property Management, we highly recommend obtaining renters insurance, as it provides valuable protection for your belongings and peace of mind. Renters insurance is available for a reasonable cost, often under $20 a month. You can easily secure a policy through Atkinson Insurance Agency at 804-789-0795 (Office). Should you require any assistance during this process, please don’t hesitate to inform us. It’s crucial to remember that in the event of a disaster, RHB Property Management, or the property owner, cannot be held liable for any damage to or loss of your personal belongings.

For members of the military, we encourage you to explore options with USAA first, as they may offer specialized rates that cater to your specific needs and circumstances. Safeguard your belongings and protect what matters most with renters insurance, and let us know if we can be of any help in this regard. Your peace of mind is our priority, and we strive to assist you in every possible way.

Absolutely! Numerous property owners possess the required time and skills to handle the daily operations of their rental properties, yet they often encounter challenges in attracting and screening suitable tenants. Our services come to the rescue by proficiently evaluating and marketing your property, thoroughly screening potential tenants, executing the lease agreement, documenting the move-in process, and collecting the first month’s rent. After efficiently completing these tasks, we’ll hand the property back to you for seamless day-to-day management. Reach out to our property managers for comprehensive information on our fee structure.

We kindly request that you seek prior approval from us before undertaking any painting or cosmetic work at the property. To ensure a smooth process, we need to obtain the owner’s consent, which may involve discussing specific details such as color choice and preferred brands. Your compliance with this procedure is essential as any alterations or changes made without our approval may result in charges to restore the house to its original condition.

For any critical situations like fires, floods, or other major emergencies, please dial 911 immediately. For all other emergency matters, feel free to report them by contacting our office at (559) 732-0313.

We want to ensure clarity regarding repairs and responsibilities. Routine wear and tear repairs are not the tenant’s responsibility. However, any damages beyond normal wear and tear, such as broken windows or wall holes, are the tenant’s responsibility. Depending on the nature and extent of the damage, RHB Property Management may require professional repairs, which will be directly paid by the tenant or charged back accordingly.

We take pride in providing smoke-free environments for all our properties. Smoking inside the units or in common areas is strictly prohibited. We are committed to ensuring a clean, healthy, and enjoyable living experience for all our residents.

To ensure a seamless application process at RHB Property Management, please note the following requirements:

  1. Each applicant and guarantor must complete a RHB Property Management application.
  2. If a guarantor is involved, they must also complete a RHB Property Management application.
  3. A non-refundable application processing fee of $55.00 must be submitted for each applicant and guarantor.
  4. For each applicant and guarantor, please provide two current paycheck stubs and letters of employment.
  5. If you are self-employed, instead of paycheck stubs and letters of employment, please provide a copy of your income tax return and two months’ bank statements.
  6. A copy of a valid photo ID is required for each applicant and guarantor.

Once all the above criteria have been satisfied and the necessary paperwork is complete, we will process your application promptly.

If you have found an apartment or house from RHB Property Management that you are interested in renting, we encourage you to take the following steps promptly:

  1. Submit Your Application: Visit our website and complete the application form. Ensure that you provide all the required information and documentation for our review.
  2. Contact the Property Manager: Call our Property Manager immediately to express your interest in the property and to notify them that you have submitted your application.
  3. Double-Check All Paperwork: Follow up with us to confirm that we have received ALL the necessary paperwork from you. This helps expedite the decision-making process.
  4. Fast Application Decisions: We strive to make application decisions swiftly. Expect to hear back from us quickly.
  5. Approval Notification: Once your application is approved, you’ll want to act swiftly.
  6. Secure Cashier’s Checks: Obtain the necessary cashier’s checks promptly to cover any required fees or deposits.
  7. Lease Signing: Schedule an appointment to sign the lease AS SOON AS POSSIBLE. Please remember that we won’t hold the apartment or house for you until all leases are signed and the checks are submitted.

At RHB Property Management, we understand the importance of securing your desired property promptly. By following these steps and acting swiftly upon approval, you increase your chances of successfully securing the rental property you desire. If you have any questions or need further assistance throughout this process, feel free to contact our Property Manager for guidance and support.

To be eligible for a rental property at RHB Property Management without a guarantor, prospective tenants are required to meet the following criteria:

  1. Minimum Monthly Income: Each applicant must have a monthly net income of no less than 2.5 times the monthly rent. For instance, if the monthly rent is $1,000, each applicant must have an income of at least $2,500 (2.5 times $1,000).
  2. Stable Employment History: Applicants should have a stable employment history, demonstrating their ability to meet their rental obligations consistently.
  3. Good Residency History: A positive rental history is essential, reflecting responsible tenancy in previous residences.
  4. Good Credit Rating: Each applicant is expected to have a good credit rating, indicating financial responsibility.

If an applicant does not meet these specific requirements, they have the option to use a guarantor or provide extra security as an alternative.

For further details on the minimum requirements to rent a property with us, please don’t hesitate to call us. Our team will be glad to assist you and provide you with the necessary information to help you qualify for your desired rental property. We are committed to ensuring that our tenants meet the appropriate criteria for a smooth and successful rental experience.

Typically, our leases at RHB Property Management have a minimum duration of one year. However, we understand that certain circumstances may call for a shorter lease term. Depending on the season and the specific property, we may offer some flexibility in lease durations.

If you find yourself in a situation that requires a shorter lease term, we encourage you to discuss your needs with our property managers. They will be more than happy to explore available options and provide you with further information regarding lease flexibility for specific properties.

At RHB Property Management, we strive to accommodate our tenants’ unique requirements whenever possible. So, feel free to reach out to us, and our property managers will work with you to find the best solution that aligns with your needs and the available lease options.

We aim to ensure a fair and efficient process for handling security deposits. Within 30-45 days of your move-out date, you can expect one of the following outcomes:

Full Refund: If your account is up to date, and the move-out inspection reveals no issues or concerns, the full security deposit amount will be promptly reimbursed to you.

Adjustment: In cases where there are outstanding balances on your account, the property was left in less than desirable condition, or damages have occurred, the security deposit will be adjusted accordingly to cover the necessary expenses.

Rest assured, we conduct move-out inspections diligently, and any deductions from the security deposit will be transparently outlined in a disposition statement. Our goal is to handle security deposits fairly and efficiently, providing you with a clear understanding of the process and ensuring a smooth transition from your rental property.

If you have any questions or need further clarification about our security deposit refund process, please don’t hesitate to reach out to us. Our team is here to assist you and address any concerns you may have.

In the majority of cases, rent is due on the 1st day of each month. It is important to note that rent payments are considered late if not received by the end of the 5th day of the month.

For HOA

Community management is a comprehensive responsibility, and taking it on as a volunteer can become overwhelming, consuming significant time and effort that could be spent enjoying your community. By entrusting a professional manager, day-to-day affairs are expertly handled, alleviating burdens and enhancing the living experience.

When individual members provide mandated services for free, inequitable burdens can arise among homeowners, straining relationships. No one wants to be the neighbor asking others to complete necessary tasks like yard maintenance or repairs.

Dealing with insurance, contractors, maintenance, enforcement, and legal issues can be labor-intensive for an inexperienced volunteer. As professionally trained experts, our role is to handle these services efficiently.

Professionally managed communities maintain their appeal to potential buyers, driving higher property values, benefiting all residents.

Association management is multifaceted, encompassing financial, physical property, and administrative tasks. Our expertise and established processes ensure efficient and reliable management.

Board members may change yearly, and a manager ensures a seamless transition, continuity in operations, and proper training for new board members. We collaborate with the Board to establish Policies and Procedures, maintaining consistency during board turnovers.

The advantages of community management are endless, contributing to a more efficient and thriving community. We would love to meet with you to discuss how our management services can enhance your association. Let’s explore the possibilities together!

Typical closing requests are processed within 5 business days, excluding weekends and holidays. However, we understand that certain situations may require a faster turnaround. That’s why we also provide rush options for closing requests if needed.

A homeowner’s association (HOA) operates as a not-for-profit corporation, registered with the State and governed by a duly elected Board of Directors. Its primary purpose is to maintain all common areas within the community and enforce regulations outlined in legal documents such as CC&Rs (Covenants, Conditions, and Restrictions) and Bylaws.

HOAs can be established for various types of properties, including single-family homes, condominiums, or townhomes. The original developer of the community typically sets up the HOA with a set of rules known as the Declaration of CC&Rs.

One of the main functions of the HOA is to ensure that all homeowners adhere to these CC&Rs. These regulations are designed to maintain property values and enhance the overall quality of life within the community.

Membership in the HOA is usually mandatory for all property owners. Regular dues are collected to cover the cost of maintaining common areas and managing the community. Additionally, occasional special assessments may be required for specific projects or unexpected expenses.

Monthly fees can vary and are determined by the Board of Directors, subject to approval by the homeowners. The Board of Directors is composed of volunteer homeowners who are elected by the community.

In many cases, HOAs opt to hire a property management company, selected by the Board of Directors, to handle various tasks, including maintenance, bookkeeping, and dues collection. This professional management ensures the efficient operation of the community and relieves homeowners of administrative burdens.

At RHB Property Management, we offer comprehensive management services tailored to the unique needs of HOAs. Our expertise and dedication ensure that communities thrive and homeowners enjoy a higher quality of life. We are committed to providing exceptional service to both the Board of Directors and homeowners alike.

Homeowner’s associations (HOAs) play a vital role in managing communities, ensuring they operate smoothly and harmoniously. Here are some essential functions and services provided by associations:

  1. Dues Collection and Financial Management: HOAs collect dues from homeowners to cover various expenses. They maintain detailed financial statements to ensure transparent and accountable management.
  2. Enforcement of Deed Restrictions or CC&Rs: HOAs enforce deed restrictions or Covenants, Conditions, and Restrictions (CC&Rs). These regulations govern aspects like exterior home improvements, property appearance, usage guidelines, and noise control, maintaining the overall appeal and character of the community.
  3. Common Area Maintenance: Associations take care of common areas, such as landscaping and snow removal, to maintain a pleasant and well-maintained environment for all residents.
  4. Recreation Facility Maintenance: HOAs oversee the upkeep of recreational amenities like clubhouses and pools, providing enjoyable spaces for community members.
  5. Insurance Coverage: Associations ensure adequate liability and Workers’ Compensation insurance coverage to protect the community and its members.
  6. Board Meetings and Annual Member Meetings: HOAs organize and conduct regular Board meetings to make important decisions for the community. Additionally, they facilitate an annual meeting for all association members, providing an opportunity for engagement and input.

The Governing Documents of your association encompass a collection of essential guidelines that outline the rules and regulations for the community. These documents include:

  1. Articles of Incorporation: This legal document establishes the association as a corporation, defining its purpose and structure.
  2. Bylaws: The Bylaws set forth the internal rules for the association’s operation, outlining the roles and responsibilities of its members, officers, and the Board of Directors.
  3. Declaration of Covenants, Conditions, and Restrictions (CC&Rs): The CC&Rs lay down the fundamental regulations and restrictions that homeowners within the community must follow. They cover aspects like property use, architectural guidelines, and maintenance requirements.
  4. Rules and Regulations: Additional rules and regulations may be established by the association to address specific community needs or concerns. These rules provide further clarity and guidance on various matters.
  5. Resolutions and Guidelines: The association may adopt resolutions or guidelines to address specific issues or create procedures for handling certain matters effectively.

The Articles of Incorporation serve as the fundamental legal framework for operating as an association under Virginia’s Corporation Codes. This essential document outlines the association’s corporate structure and formalizes its existence as a legal entity.

By adhering to the regulations set forth in the Articles of Incorporation, the association gains recognition as a legitimate corporation within the state of Virginia. This legal basis provides the foundation for conducting business, managing finances, and governing the community in accordance with state laws.

The Covenants, Conditions, and Restrictions (CC&Rs) are pivotal legal documents that establish the guidelines and regulations for operating a planned community as a non-profit corporation. These CC&Rs have been officially recorded by the County recorder’s office in the county where the property is situated and are an integral part of your property’s title.

Compliance with the CC&Rs is of utmost importance for all homeowners within the community. Failure to adhere to these rules may result in consequences, such as fines imposed by the Association, as a means of maintaining order, preserving property values, and promoting a harmonious living environment for all residents.

The Bylaws play a crucial role in governing the operation of the non-profit corporation, providing essential guidelines for its efficient functioning. These Bylaws establish the framework for various aspects of the association’s management and governance:

  1. Board of Directors’ Duties: The Bylaws define the responsibilities and duties of the different offices within the Board of Directors, outlining their roles in decision-making and overseeing the community.
  2. Terms of Directors: The Bylaws specify the duration of terms for Directors, clarifying when elections or appointments take place.
  3. Membership Voting Rights: Bylaws delineate the voting rights of association members, establishing the mechanisms and procedures for member participation in important decisions.
  4. Meetings and Notices: The Bylaws outline the requirements for conducting meetings, including regular meetings and any special gatherings, as well as the procedures for providing notice of these meetings to all relevant parties.
  5. Principal Office of the Association: Bylaws specify the primary location where the association conducts its administrative operations.
  6. Other Specific Items: The Bylaws cover various essential details necessary for running the association as a well-organized business entity.

Unless a homeowner dispute is causing a significant issue in the common areas or directly violating the governing rules, there are typically no specific rules in place to handle such disputes. It is generally expected that homeowners should work together to settle their disagreements directly.

Within a community association or HOA, a Director holds the responsibility for overseeing and managing its affairs. Together, the Directors form the Board of Directors and are usually elected or appointed by the community’s members. Among the Board members, specific roles are typically designated, with some serving as the Chair or President, while others hold positions as Vice President, Secretary, and Treasurer.

The Directors’ powers and responsibilities are clearly defined in the Association’s governing documents, which can be found within the CC&R (Covenants, Conditions, and Restrictions) section, specifically under the “Bylaws” subsection. These governing documents serve as the legal framework for the association’s operation and outline the scope of authority granted to the Directors.

RHB Property Management assumes the crucial role of the Board of Directors in maintaining the community’s assets, ensuring the association’s financial well-being, determining service levels, and establishing policies and regulations for the use of common areas. Acting as fiduciaries, they are committed to acting in the best interest of the association and providing effective leadership in community matters, as guided by the Governing Documents.

Part of their responsibilities involves promptly collecting assessments and handling payments for services rendered to the Association. Essentially, the Board Members are the primary decision-makers for the Association, and they are all individual homeowners who own property within the Association, elected to their positions by fellow members of the Association. As such, the Board of Directors governs all affairs of the Homeowners Association.

To get in touch with the Board of Directors, the most effective approach is through your community’s dedicated Association Manager. By reaching out to them, you can share your inquiries and concerns alongside those of other residents. The Association Manager will then present these matters to the Board of Directors for thorough discussion and appropriate guidance.

Utilizing the Association Manager as a conduit allows for the consolidation of information on specific topics, enabling the Board of Directors to stay well-informed and make more informed decisions. Moreover, if your association maintains a website, you can find the names and contact details of the current members of the Board of Directors posted there.

If you have found an apartment or house from RHB Property Management that you are interested in renting, we encourage you to take the following steps promptly:

  1. Submit Your Application: Visit our website and complete the application form. Ensure that you provide all the required information and documentation for our review.
  2. Contact the Property Manager: Call our Property Manager immediately to express your interest in the property and to notify them that you have submitted your application.
  3. Double-Check All Paperwork: Follow up with us to confirm that we have received ALL the necessary paperwork from you. This helps expedite the decision-making process.
  4. Fast Application Decisions: We strive to make application decisions swiftly. Expect to hear back from us quickly.
  5. Approval Notification: Once your application is approved, you’ll want to act swiftly.
  6. Secure Cashier’s Checks: Obtain the necessary cashier’s checks promptly to cover any required fees or deposits.
  7. Lease Signing: Schedule an appointment to sign the lease AS SOON AS POSSIBLE. Please remember that we won’t hold the apartment or house for you until all leases are signed and the checks are submitted.

At RHB Property Management, we understand the importance of securing your desired property promptly. By following these steps and acting swiftly upon approval, you increase your chances of successfully securing the rental property you desire. If you have any questions or need further assistance throughout this process, feel free to contact our Property Manager for guidance and support.

RHB Property Management assumes the responsibility of making decisions on behalf of your Association as part of the Board of Directors. It’s important to note that these Directors are volunteers and do not receive any compensation for their dedicated service. As your Management Company, we act as representatives for the Board and your Association, serving as the main point of contact for all communications directed to the Board.

Please be aware that in accordance with legal regulations, we are not permitted to disclose any personal information of homeowners, including details about your Board of Directors. Our commitment is to protect the privacy and confidentiality of all residents within the community.

Typically, any member of the Association who is in good standing (meaning no delinquent dues or outstanding violations) is eligible to run for a position on the Board of Directors. As the annual election approaches, most Associations distribute candidate solicitations well in advance, usually several months prior. If you wish to be a candidate, it’s as easy as completing the provided form and submitting it to the management office for consideration. This way, you can actively participate in shaping the future of your community by potentially serving on the Board of Directors.

Within an association, the organizational hierarchy is structured as follows:

  1. Board of Directors: The Board of Directors holds the primary authority and is responsible for setting essential policies and procedures for the association.
  2. Management Company: Working under the direction of the Board of Directors, the Management Company takes charge of implementing the established policies and procedures. They handle the day-to-day operations, oversee community affairs, and act as a point of contact for residents.
  3. Committees: Various committees, such as the Newsletter Committee, Architectural Committee, Rules Committee, and Grounds Committee, play an active role. They conduct research, gather information, and formulate recommendations for the Board of Directors, who make the final decisions based on these suggestions.
  4. Sub-Contractors: To perform specific services for the association, professional Sub-Contractors are hired. The Management Company supervises and coordinates their activities to ensure they deliver their services efficiently and in compliance with the association’s standards and requirements.


The rights granted to owners are clearly outlined in the governing documents and are typically restricted to specific actions, including:

  1. Electing/Removing Board Members: Owners have the right to participate in the election or removal of members of the Board of Directors, which allows them to influence the leadership and decision-making of the association.
  2. Calling Special Meetings: Owners possess the ability to request and call for special meetings of the membership. This gives them the opportunity to address pressing matters that may require immediate attention or consideration.
  3. Voting to Amend CC&Rs and Bylaws: Owners retain the right to vote on amendments to the Covenants, Conditions, and Restrictions (CC&Rs) and bylaws. This empowers them to have a say in modifying the rules and regulations that govern the community.
  4. Right to Be Heard: Owners have the right to express their opinions and concerns before the Board of Directors, particularly in matters related to alleged violations of the governing documents or architectural approval issues. This ensures that their viewpoints are considered and taken into account during decision-making processes.