HOA Resident Portal HOA Resources HOA Videos HOA FAQ’s

Specializing in HOA Community Management

At RHB PM (DBA Evans Property Management), we are dedicated to providing top-tier management services for Residential, Commercial, and Association properties. As a premier full-service Management Company, we take great pride in expertly handling all your property management needs with professionalism and care.

Our comprehensive range of services is designed to cater specifically to your unique requirements, and our specialized accounting packages ensure transparent and efficient financial management.

With an unwavering commitment to excellence, we are here to assist and support all our valued associations and homeowners, ensuring that their properties are managed to the highest standards.

We eagerly look forward to the opportunity to collaborate with you and deliver outstanding property management solutions. Let’s work together to achieve unparalleled success in managing your properties!

visalia hoa management

Helpful HOA Videos

about us
benefits of using a community manager
are we a contractor vendor or employee
benefits of working with a proffesional management company
what does a management company do
What we do as your community management company
What is the community manager

HOA Resources

A trusted partner for efficient property
management solutions and services.

Owner & Tenant Portal

Access, Control, and Streamline Property Management.

Make A Payment

Convenient online platform for hassle-free HOA fee payments.

Work With Us

Expert management ensuring a harmonious community and smooth operations.

Disclosure Package Request

Effortless request for vital community information and legal documents.

Landlords & Tenants ACT

Visalia Residential Landlord
and Tenant Act

Have A Question?

Clear responses to common inquiries for HOA members’ clarity.

What We Do As Your Association Manager

To become a value-based leader, driven to provide innovative Association Management solutions.

Financial Management

Utilizing state-of-the-art software made exclusively for associations is important. We provide monthly balance sheets, income expense statements, general ledger statements, bank statements, and monthly homeowner activity reports for our associations that we manage.

Covenant Enforcement

Volunteers do not want to tell their neighbors that they need to move their boats or mow their lawn. For volunteers to provide mandated services free of charge for the association, places unequal burdens on themselves and other homeowners. We provide photo violation letters to enforce association covenants and handle this for you.

Administrative Management

Associations are complex, stressful, and take a lot of oversight. We will handle clubhouse reservations, leasing permits, gate codes, owner complaints, repair requests, and ACC Requests among other items to make your association run more efficiently and be more reliable to your homeowners.

Board Training

Board members are volunteers and may not know what the job entails. We provide in-office board training classes and events. Our managers are also experienced on-board training so we can help your association identify Policies & Procedures for your community that can be passed down to future Boards to provide consistency.

Amenities Management

Volunteers don’t often have time to keep up with the pool company, landscapers, contractors, insurance providers, etc. We oversee all day-to-day operations in your community to ensure all your vendors are doing their job. We have helped neighborhoods reduce their insurance premiums, landscaping fees, and maintenance costs by being proactive.

Communication

Communication is key to association management. We follow our motto: “Courteous, Prompt, Professional Service”! Homeowners can access their accounts online to get immediate answers to questions, and our managers and team members are trained to respond quickly.

hoa management in visalia

Why RHB PM

With a relentless commitment to Enhancing Value, our experienced team employs strategic management practices that elevate your community’s assets and overall appeal.

We go the extra mile to Reduce Expenses, optimizing financial operations and identifying cost-effective solutions without compromising on quality.

Effective and transparent Communication lies at the heart of our approach, ensuring that homeowners and board members are kept well-informed and engaged in decision-making processes.

Our Dedication to serving your community’s best interests is unwavering, as we handle every aspect of management with precision and care. Embrace a harmonious and prosperous future for your HOA with RHB PM, where value, savings, communication, and dedication converge to create an exceptional management experience.

FAQs

Community management is a comprehensive responsibility, and taking it on as a volunteer can become overwhelming, consuming significant time and effort that could be spent enjoying your community. By entrusting a professional manager, day-to-day affairs are expertly handled, alleviating burdens and enhancing the living experience.

When individual members provide mandated services for free, inequitable burdens can arise among homeowners, straining relationships. No one wants to be the neighbor asking others to complete necessary tasks like yard maintenance or repairs.

Dealing with insurance, contractors, maintenance, enforcement, and legal issues can be labor-intensive for an inexperienced volunteer. As professionally trained experts, our role is to handle these services efficiently.

Professionally managed communities maintain their appeal to potential buyers, driving higher property values, benefiting all residents.

Association management is multifaceted, encompassing financial, physical property, and administrative tasks. Our expertise and established processes ensure efficient and reliable management.

Board members may change yearly, and a manager ensures a seamless transition, continuity in operations, and proper training for new board members. We collaborate with the Board to establish Policies and Procedures, maintaining consistency during board turnovers.

The advantages of community management are endless, contributing to a more efficient and thriving community. We would love to meet with you to discuss how our management services can enhance your association. Let’s explore the possibilities together!

Typical closing requests are processed within 5 business days, excluding weekends and holidays. However, we understand that certain situations may require a faster turnaround. That’s why we also provide rush options for closing requests if needed.

A homeowner’s association (HOA) operates as a not-for-profit corporation, registered with the State and governed by a duly elected Board of Directors. Its primary purpose is to maintain all common areas within the community and enforce regulations outlined in legal documents such as CC&Rs (Covenants, Conditions, and Restrictions) and Bylaws.

HOAs can be established for various types of properties, including single-family homes, condominiums, or townhomes. The original developer of the community typically sets up the HOA with a set of rules known as the Declaration of CC&Rs.

One of the main functions of the HOA is to ensure that all homeowners adhere to these CC&Rs. These regulations are designed to maintain property values and enhance the overall quality of life within the community.

Membership in the HOA is usually mandatory for all property owners. Regular dues are collected to cover the cost of maintaining common areas and managing the community. Additionally, occasional special assessments may be required for specific projects or unexpected expenses.

Monthly fees can vary and are determined by the Board of Directors, subject to approval by the homeowners. The Board of Directors is composed of volunteer homeowners who are elected by the community.

In many cases, HOAs opt to hire a property management company, selected by the Board of Directors, to handle various tasks, including maintenance, bookkeeping, and dues collection. This professional management ensures the efficient operation of the community and relieves homeowners of administrative burdens.

At RHB PM, we offer comprehensive management services tailored to the unique needs of HOAs. Our expertise and dedication ensure that communities thrive and homeowners enjoy a higher quality of life. We are committed to providing exceptional service to both the Board of Directors and homeowners alike.

Homeowner’s associations (HOAs) play a vital role in managing communities, ensuring they operate smoothly and harmoniously. Here are some essential functions and services provided by associations:

  1. Dues Collection and Financial Management: HOAs collect dues from homeowners to cover various expenses. They maintain detailed financial statements to ensure transparent and accountable management.
  2. Enforcement of Deed Restrictions or CC&Rs: HOAs enforce deed restrictions or Covenants, Conditions, and Restrictions (CC&Rs). These regulations govern aspects like exterior home improvements, property appearance, usage guidelines, and noise control, maintaining the overall appeal and character of the community.
  3. Common Area Maintenance: Associations take care of common areas, such as landscaping and snow removal, to maintain a pleasant and well-maintained environment for all residents.
  4. Recreation Facility Maintenance: HOAs oversee the upkeep of recreational amenities like clubhouses and pools, providing enjoyable spaces for community members.
  5. Insurance Coverage: Associations ensure adequate liability and Workers’ Compensation insurance coverage to protect the community and its members.
  6. Board Meetings and Annual Member Meetings: HOAs organize and conduct regular Board meetings to make important decisions for the community. Additionally, they facilitate an annual meeting for all association members, providing an opportunity for engagement and input.

The Governing Documents of your association encompass a collection of essential guidelines that outline the rules and regulations for the community. These documents include:

  1. Articles of Incorporation: This legal document establishes the association as a corporation, defining its purpose and structure.
  2. Bylaws: The Bylaws set forth the internal rules for the association’s operation, outlining the roles and responsibilities of its members, officers, and the Board of Directors.
  3. Declaration of Covenants, Conditions, and Restrictions (CC&Rs): The CC&Rs lay down the fundamental regulations and restrictions that homeowners within the community must follow. They cover aspects like property use, architectural guidelines, and maintenance requirements.
  4. Rules and Regulations: Additional rules and regulations may be established by the association to address specific community needs or concerns. These rules provide further clarity and guidance on various matters.
  5. Resolutions and Guidelines: The association may adopt resolutions or guidelines to address specific issues or create procedures for handling certain matters effectively.

The Articles of Incorporation serve as the fundamental legal framework for operating as an association under Virginia’s Corporation Codes. This essential document outlines the association’s corporate structure and formalizes its existence as a legal entity.

By adhering to the regulations set forth in the Articles of Incorporation, the association gains recognition as a legitimate corporation within the state of Virginia. This legal basis provides the foundation for conducting business, managing finances, and governing the community in accordance with state laws.

The Covenants, Conditions, and Restrictions (CC&Rs) are pivotal legal documents that establish the guidelines and regulations for operating a planned community as a non-profit corporation. These CC&Rs have been officially recorded by the County recorder’s office in the county where the property is situated and are an integral part of your property’s title.

Compliance with the CC&Rs is of utmost importance for all homeowners within the community. Failure to adhere to these rules may result in consequences, such as fines imposed by the Association, as a means of maintaining order, preserving property values, and promoting a harmonious living environment for all residents.

The Bylaws play a crucial role in governing the operation of the non-profit corporation, providing essential guidelines for its efficient functioning. These Bylaws establish the framework for various aspects of the association’s management and governance:

  1. Board of Directors’ Duties: The Bylaws define the responsibilities and duties of the different offices within the Board of Directors, outlining their roles in decision-making and overseeing the community.
  2. Terms of Directors: The Bylaws specify the duration of terms for Directors, clarifying when elections or appointments take place.
  3. Membership Voting Rights: Bylaws delineate the voting rights of association members, establishing the mechanisms and procedures for member participation in important decisions.
  4. Meetings and Notices: The Bylaws outline the requirements for conducting meetings, including regular meetings and any special gatherings, as well as the procedures for providing notice of these meetings to all relevant parties.
  5. Principal Office of the Association: Bylaws specify the primary location where the association conducts its administrative operations.
  6. Other Specific Items: The Bylaws cover various essential details necessary for running the association as a well-organized business entity.

Unless a homeowner dispute is causing a significant issue in the common areas or directly violating the governing rules, there are typically no specific rules in place to handle such disputes. It is generally expected that homeowners should work together to settle their disagreements directly.

Within a community association or HOA, a Director holds the responsibility for overseeing and managing its affairs. Together, the Directors form the Board of Directors and are usually elected or appointed by the community’s members. Among the Board members, specific roles are typically designated, with some serving as the Chair or President, while others hold positions as Vice President, Secretary, and Treasurer.

The Directors’ powers and responsibilities are clearly defined in the Association’s governing documents, which can be found within the CC&R (Covenants, Conditions, and Restrictions) section, specifically under the “Bylaws” subsection. These governing documents serve as the legal framework for the association’s operation and outline the scope of authority granted to the Directors.

RHB PM assumes the crucial role of the Board of Directors in maintaining the community’s assets, ensuring the association’s financial well-being, determining service levels, and establishing policies and regulations for the use of common areas. Acting as fiduciaries, they are committed to acting in the best interest of the association and providing effective leadership in community matters, as guided by the Governing Documents.

Part of their responsibilities involves promptly collecting assessments and handling payments for services rendered to the Association. Essentially, the Board Members are the primary decision-makers for the Association, and they are all individual homeowners who own property within the Association, elected to their positions by fellow members of the Association. As such, the Board of Directors governs all affairs of the Homeowners Association.

To get in touch with the Board of Directors, the most effective approach is through your community’s dedicated Association Manager. By reaching out to them, you can share your inquiries and concerns alongside those of other residents. The Association Manager will then present these matters to the Board of Directors for thorough discussion and appropriate guidance.

Utilizing the Association Manager as a conduit allows for the consolidation of information on specific topics, enabling the Board of Directors to stay well-informed and make more informed decisions. Moreover, if your association maintains a website, you can find the names and contact details of the current members of the Board of Directors posted there.

If you have found an apartment or house from RHB PM that you are interested in renting, we encourage you to take the following steps promptly:

  1. Submit Your Application: Visit our website and complete the application form. Ensure that you provide all the required information and documentation for our review.
  2. Contact the Property Manager: Call our Property Manager immediately to express your interest in the property and to notify them that you have submitted your application.
  3. Double-Check All Paperwork: Follow up with us to confirm that we have received ALL the necessary paperwork from you. This helps expedite the decision-making process.
  4. Fast Application Decisions: We strive to make application decisions swiftly. Expect to hear back from us quickly.
  5. Approval Notification: Once your application is approved, you’ll want to act swiftly.
  6. Secure Cashier’s Checks: Obtain the necessary cashier’s checks promptly to cover any required fees or deposits.
  7. Lease Signing: Schedule an appointment to sign the lease AS SOON AS POSSIBLE. Please remember that we won’t hold the apartment or house for you until all leases are signed and the checks are submitted.

At RHB PM, we understand the importance of securing your desired property promptly. By following these steps and acting swiftly upon approval, you increase your chances of successfully securing the rental property you desire. If you have any questions or need further assistance throughout this process, feel free to contact our Property Manager for guidance and support.

RHB PM assumes the responsibility of making decisions on behalf of your Association as part of the Board of Directors. It’s important to note that these Directors are volunteers and do not receive any compensation for their dedicated service. As your Management Company, we act as representatives for the Board and your Association, serving as the main point of contact for all communications directed to the Board.

Please be aware that in accordance with legal regulations, we are not permitted to disclose any personal information of homeowners, including details about your Board of Directors. Our commitment is to protect the privacy and confidentiality of all residents within the community.

Typically, any member of the Association who is in good standing (meaning no delinquent dues or outstanding violations) is eligible to run for a position on the Board of Directors. As the annual election approaches, most Associations distribute candidate solicitations well in advance, usually several months prior. If you wish to be a candidate, it’s as easy as completing the provided form and submitting it to the management office for consideration. This way, you can actively participate in shaping the future of your community by potentially serving on the Board of Directors.

Within an association, the organizational hierarchy is structured as follows:

  1. Board of Directors: The Board of Directors holds the primary authority and is responsible for setting essential policies and procedures for the association.
  2. Management Company: Working under the direction of the Board of Directors, the Management Company takes charge of implementing the established policies and procedures. They handle the day-to-day operations, oversee community affairs, and act as a point of contact for residents.
  3. Committees: Various committees, such as the Newsletter Committee, Architectural Committee, Rules Committee, and Grounds Committee, play an active role. They conduct research, gather information, and formulate recommendations for the Board of Directors, who make the final decisions based on these suggestions.
  4. Sub-Contractors: To perform specific services for the association, professional Sub-Contractors are hired. The Management Company supervises and coordinates their activities to ensure they deliver their services efficiently and in compliance with the association’s standards and requirements.


The rights granted to owners are clearly outlined in the governing documents and are typically restricted to specific actions, including:

  1. Electing/Removing Board Members: Owners have the right to participate in the election or removal of members of the Board of Directors, which allows them to influence the leadership and decision-making of the association.
  2. Calling Special Meetings: Owners possess the ability to request and call for special meetings of the membership. This gives them the opportunity to address pressing matters that may require immediate attention or consideration.
  3. Voting to Amend CC&Rs and Bylaws: Owners retain the right to vote on amendments to the Covenants, Conditions, and Restrictions (CC&Rs) and bylaws. This empowers them to have a say in modifying the rules and regulations that govern the community.
  4. Right to Be Heard: Owners have the right to express their opinions and concerns before the Board of Directors, particularly in matters related to alleged violations of the governing documents or architectural approval issues. This ensures that their viewpoints are considered and taken into account during decision-making processes.